FAQs | Quest Skills for Life
Phone: 1300 390 818

FAQs

Company Information

1. Where is Quest Skills for Life located?

Quest Skills for Life has an office located in Apollo Bay, a small coastal town along the Great Ocean Road, Victoria. We do not own or run a dedicated static campsite, instead we hold short term lease arrangements and our programs are in partnership with iconic destinations and local communities. 

2. What is Quest Skills for Life's Philosophy?

Quest Skills for Life is dedicated to providing nature based, outdoor education in a fun, themed and unique way. Please visit the 'Our Ethos' page.

3. When did Quest Skills for Life begin?

Quest Skills for Life's grass roots began in early 2004. The Lighthouse Keepers Quest program was one of the foundational programs for Quest Skills for Life. Paul Thompson, an experienced Outdoor professional who has worked with organisations all across Europe to Antarctica, wanted to develop a unique learning style in the outdoor environment. Over the course of the following 5 years, the program was refined and improved with the introduction of new philosophies new people and dynamic innovations. Joel Thompson, Paul's nephew and business partner, implemented a range of experiences to aid in the development and growth of the organisation throughout the 2010 - 2015 period. After Commercialising in 2010, our organisation has gone from running programs for 120 students each year, to more than 3000 students each year.

4. Where did Quest Skills for Life get its name?

The name was given to our organisations as all of our programs are all called ‘Quests’. Skills for Life represents the outcomes that our organisation offers our participants - Education for Life!

 

Quest Programs

1. Will my Child be in the hands of highly trained personnel?

Rest assured that all of our staff are screened by our panel of representatives before, getting the opportunity to apply to work with us. They then, all have to meet a number of entry level criterion such as background checks, working with children cards and police checks. Once they pass the initial phase, they must also carry relevant Outdoor Education accreditation, whether it be Degree, Diploma or Cert level. As well as carrying a bit of paper, they must also have a vast experience in working with children and students in the outdoor environment. Each of our guides/instructors all know, the program environment of each Quest that we operate.

2. How do I get in contact with you?

Please visit the Contact Us page. Failing that, please contact your school directly and they will forward you on to our friendly team here at Quest Skills for Life

3. What type of dietaries do you cater for?

We cater to all needs. Our policy is a no nut policy. All of our food is professionally catered for through our destination partnerships restaurant and cafes. We also have a strong focus on healthy eating habits which means your children will not only have the best food but the healthiest too! Please visit our Catering page to find out more about our Healthy Food policy.

4. Where should I purchase equipment if i don't have what i need?

We offer the lowest prices on the best outdoor gear at our online shop. Click here.